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Hilton HHonors Shop-to-Earn Mall

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Earn HHonors Bonus Points by shopping with your favorite online retailers through the Hilton HHonors Shop-to-Earn Mall.

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FAQ on Hotel Rewards

HOW QUICKLY CAN I EARN A HOTEL REWARD STAY?
Faster than you may think. Enjoy free nights for as few as 5,000 points per night at category 1 hotels with Standard Room Rewards. Or get to a reward night even faster with Points & Money Rewards™ — use as few as 2,000 HHonors Points + $30 USD per night at participating category 1 hotels.

Learn more about standard room hotel categories and using points for hotel rewards.

WHAT ARE STANDARD ROOM REWARDS?
You can redeem your points to enjoy free standard rooms at over 3,900 hotels worldwide with no blackout dates. Standard rooms are available for as few as 5,000 points per night. The number of points required will vary by hotel, room, booking and stay date, and is organized by hotel category. 

Learn more about standard room hotel categories and using points for hotel rewards.

WHY IS THERE A RANGE OF POINT PRICES FOR SOME CATEGORIES WITHIN THE STANDARD ROOM REWARDS CHART?
Some hotels within a category may have seasonal reward pricing throughout the year, where the number of points needed to redeem for Standard Room Rewards or Points & Money Rewards may vary if the Reward Stay is during a peak or off-peak period.

WHAT IS SEASONAL PRICING?
Seasonal pricing is available at some hotels to give HHonors members a way to book Standard Room Rewards at thousands of great hotels during off-peak periods at a significant discount to prices during peak periods. During an off-peak period, a hotel may offer Standard Room Rewards at a lower point redemption rate than during a peak period. Seasonal pricing may vary depending on the location and demand of each hotel.

For example, a hotel in Category 5 might require 50,000 points during its peak period and only 30,000 points during its off-peak period.

WHAT IF MY REWARDS STAY SPANS ACROSS PEAK AND OFF-PEAK PRICE PERIODS?
The number of HHonors points required for a Reward Stay will be the combined total of the HHonors point price for each night.

For example, if you book a Reward Stay for check-in on March 31st – and check-out on April 2nd (2 nights), where the number of points required in March is 50,000 points and in April is 30,000 points, the total cost of the Reward Stay will be 80,000 points.

DOES SEASONAL PRICING IMPACT HHONORS NO BLACKOUT POLICY FOR HOTEL REWARD STAYS?
No, seasonal pricing does not change the availability of rooms.

HOW DO I KNOW IF SEASONAL PRICING IS INCLUDED IN THE POINT PRICE WHEN I SEARCH FOR STANDARD ROOM REWARDS?
Seasonal Pricing is automatically reflected on the website based on the dates that you are searching for a Reward Stay. Depending on the time of your stay, you will be shown peak or off-peak pricing.

I DON’T HAVE ENOUGH POINTS TO BOOK STANDARD ROOM REWARDS. WHAT CAN I DO?
Not having enough points shouldn't keep you from seeing the world. That's why HHonors members can use a combination of HHonors Points and money to book a standard room. You can also purchase points anytime so that you have enough points to redeem for Standard Room Rewards, Points & Money Rewards, Premium Room Rewards, and Room Upgrade Rewards.

WHAT ARE POINTS & MONEY REWARDS? 
With Points & Money Rewards™, you can book standard rooms using a combination of HHonors Points and money. This means you can book reward stays faster — without waiting to accumulate more points. So your next getaway is closer than ever. Availability and the number of points required for Points & Money Rewards varies by hotel and stay dates at the time of booking.

Learn more about using points for hotel rewards

WHAT ARE PREMIUM ROOM REWARDS?
With Premium Room Rewards, you can stay in the best rooms and suites available using HHonors Points.  You can book premium rooms and suites at any of our hotels or resorts worldwide, with no blackout dates. As long as they are available at the time of booking, even our most luxurious, oceanfront, penthouse suites can be yours. The number of points required to redeem Premium Room Rewards varies by room, hotel, booking and stay date.

Learn more about using points for hotel rewards.

WHAT ARE ROOM UPGRADE REWARDS?
With Room Upgrade Rewards, you can use HHonors Points on existing reservations to guarantee an upgrade to available premium rooms and luxurious suites at any of our hotels and resorts worldwide, with no blackout dates. The number of points required to redeem Room Upgrade Rewards varies by room, hotel, booking and stay date.

Learn more about using points for hotel rewards.

AFTER I BOOK A ROOM, SOMETIMES I AM GIVEN THE OPTION TO REQUEST A DISCOUNTED ROOM UPGRADE. WHAT IS THE DIFFERENCE BETWEEN THAT OPTION, ROOM UPGRADE REWARDS AND PREMIUM ROOM REWARDS?
The option to request a discounted room upgrade is based on availability at the time of check-in, but you are not guaranteed an upgraded room. However, with Premium Room Rewards you are guaranteed a premium room or suite at the time of booking. Room Upgrade Rewards lets you upgrade an already confirmed room reservation to an available better room, including suites.

I AM A GOLD OR DIAMOND HHONORS MEMBER. WILL I STILL GET UPGRADED?
You will be upgraded subject to availability per the HHonors Terms and Conditions. Room Upgrade Rewards allow you to guarantee upgraded accommodations in advance when available, including upgrades to suites if they are available at a property, instead of waiting until check-in, which is the current Gold and Diamond upgrade policy.

CAN I USE ROOM UPGRADE REWARDS WITH PROMOTIONAL FREE REWARD NIGHT CERTIFICATES?
No. Reservations can be made using promotional free night certificates for Standard Room Rewards, however these reservations cannot be upgraded using Room Upgrade Rewards.

WHY ARE POINTS & MONEY REWARDS, PREMIUM ROOM REWARDS AND ROOM UPGRADE AWARDS NOT AVAILABLE FOR ALL LOCATIONS?
Availability of Points & Money Rewards varies by participating hotel and stay dates at the time of booking. Premium Room Rewards will be available as long as a premium room is available at the time of booking. If there is a premium room or suite available when booking an upgrade, you can use your points to guarantee your upgrade to the premium room or suite with Room Upgrade Rewards.

WHAT IS THE 5TH NIGHT FREE BENEFIT ON REWARD STAYS?
Silver, Gold and Diamond elite members will receive every 5th night free on Standard Room Reward stays of 5 nights or more (up to 4 free nights on a stay of 20 consecutive nights). The free night is calculated based on the average nightly value of the stay. This is calculated by dividing the total point cost of all nights by the number of nights in the stay. This benefit does not apply to paid stays, Points & Money Rewards, Premium Room Rewards, Room Upgrade Rewards, reward certificate stays or to any stays booked outside of Hilton Worldwide channels such as Hilton Reservations & Customer Care or HHonors.com, and does not apply when other promotions apply.

For example:
A Silver elite member books a Standard Room Reward stay of 6 total nights: 3 nights at 50,000 points each, and 3 nights at 30,000 points on HHonors.com. This results in a total of 6 nights at 240,000 points, or 40,000 points on average per night. Because this Standard Room Reward stay qualifies for the 5th Night Free benefit, the total cost (240,000 points) would be discounted by the average value of one night (40,000 points) so the total cost would only be 200,000 points.

See HHonors Program Terms & Conditions for additional details.

WHAT DO I HAVE TO DO TO RECEIVE THE 5TH NIGHT FREE BENEFIT ON REWARD STAYS?
Taking advantage of the 5th Night Free benefit is simple for HHonors Silver, Gold and Diamond elite members.

  • Log in to your account at HHonors.com or contact Hilton Reservations & Customer Care
  • Create a Standard Room Reward reservation of 5 consecutive nights or more
  • Members will receive a discount equivalent to the average cost per night of the entire stay for every five Standard Room Reward nights booked (up to 4 free nights on a stay of 20 consecutive Standard Room Reward nights booked within the same stay).
  • Members can utilize the 5th Night Free on an unlimited number of stays annually

IF I NEED TO CANCEL OR MODIFY MY REWARD STAY, WILL THE 5th  NIGHT STILL BE FREE?
If you cancel your Reward Stay, the free night will also be canceled as it only applies to Standard Room Rewards of 5 consecutive nights or more. If you adjust the Reward Stay to be shorter than 5 nights, then the free 5th night will also be canceled and the entire Reward Stay will be re-priced without the free night.

DOES THE 5TH NIGHT FREE BENEFIT WORK IN CONJUNCTION WITH OTHER PROMOTIONS OR OFFERS?
The 5th Night Free benefit applies only to Standard Room Rewards, and does not apply when a stay is booked as part of any other offer, package or promotion offered by Hilton Worldwide or its partners.