Get the app

Conveniently access everything you need for your stay. Reserve rooms, check in, view and edit stay details, and download your Digital Key to head straight to your room on arrival.

download on the app store android app on google play

Check In & Choose

Quickly confirm your stay and pick your own room with the swipe of a finger.

Take the Keys

Put yourself in control. Have a Digital Key sent to your phone for ease and convenience, or stop by the front desk on arrival for a plastic key.

Let Yourself In

Use your phone to open your door at over 400 hotels, with many more to come. With Digital Key, there's one less thing standing between you and your stay.

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Frequently Asked Questions
  • 01What can I do with my Digital Key?

    Your Digital Key opens any door you'd normally access with a regular key. This could include your room, elevators, side doors, the fitness center and even the parking garage. Open the app, and when you're within a few feet of a door, simply push the button to unlock. Of course, to use the Digital Key, you have to request access by opting in through the HHonors app first.

  • 02When do I get my Digital Key?

    Once your room is ready on the day of your arrival, you'll receive a push notification to your smartphone that the key has been delivered. It will then be available in your HHonors app until you check out. Just make sure you've already used our digital check-in.

  • 03Can I still use a standard key?

    Of course! You're welcome to stop by the front desk at any time to pick up a regular plastic key to use with (or instead of) your Digital Key.

See all FAQs

*For Digital Keys: Most new digital key users will need to stop at the front desk upon arrival to activate their digital key. Must have iPhone 4s or newer running iOS 8 and higher or an Android phone running version 4.3 or higher with Bluetooth Low Energy enabled phones.

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