HiltonThe global leader in hospitality with more than 550 hotels & resorts across six continents.
WaldorfThe luxury brand offering a unique service experience and the world’s landmark hotels.
ConradA world of style, service and connection for today’s sophisticated traveler.
CanopyCanopy is the fresh, neighborhood hotel that delivers a positive stay.
Curio CollectionA collection of unique hotels appealing to travelers seeking local discovery.
Double TreeWarm. Comfortable. Smart. The hotel that turns travel into a human experience again.
Embassy SuitesEnjoy a complimentary cooked-to-order breakfast and more at our upscale all-suite hotels.
Hilton Garden InnTreat yourself with amenities that help you work smarter, eat well, sleep deeply and stay fit.
Hampton InnCount on Hampton to deliver quality, value, consistency and service with a smile.
Tru by HiltonA revolutionary new brand that is simplified, spirited and grounded in value for guests with a zest for life and a desire for human connection.
Homewood SuitesWhether you’re traveling for a few nights or a few months, you can Make Yourself at Home®.
Home2 SuitesIntroducing Home2 Suites by Hilton® – an all-suite brand of extended stay hotels.
Hilton Grand VacationsEnjoy all of the benefits of owning your own vacation home – with none of the hassles.
- Hilton HHonors Worldwide
Call 1-800-HHONORS (+1-800-446-6677) 24 hours a day, 7 days for hotel reservations or any questions you may have. For international telephone numbers, click 'Get Support' below.
HHONORS PASSWORD UPDATE Q & A
- How do I change the password on my account?
You can reset or create a password by:
- Visiting www.HHonors.com/Login with your current username or HHonors number and existing password/PIN.
- On the left-hand side, under the My Profile section, click "Personal Information."
- If you have a password, select “Change Password;” if you do not have a password, select "create username and password."
- Your new password must be at least eight characters, contain at least one upper case letter, and contain at least one number or one special character.
- Remember to choose a unique password and update it regularly to protect your personal information.
- If you don’t change your password before April 22, 2015, you will be prompted to make this update the next time you attempt to login to your account on or after this date.
In order to avoid any interruptions to your account access, we are asking our members to proactively create their new password as soon as possible. As a thank you, if you proactively update your password between March 10 and April 10, 2015, you’ll receive 1,000 Hilton HHonors Bonus Points. Please see the Terms & Conditions of the 1,000 Hilton HHonors Bonus Points offer in answer thirteen below.
You will receive 1,000 Hilton HHonors Bonus Points by changing your password between March 10 and April 10, 2015. Please see the Terms & Conditions of the 1,000 Hilton HHonors Bonus Points offer in answer thirteen below.
If you change your password between March 10 and April 10, 2015, you will receive the 1,000 Bonus Points. We are committed to getting points posted to your account as soon as possible, if you do not see your points after 72 hours please contact us. Please see the Terms & Conditions of the 1,000 Hilton HHonors Bonus Points offer in answer thirteen below.
Hilton HHonors members’ new passwords must be at least eight characters, contain at least one upper case letter, and contain at least one number or one special character. We encourage you to choose a unique password and update it at least every three to six months to ensure maximum security.
We are making this update to align with the best practices of the industry. The ongoing security of our members’ information is of the utmost importance to us, and we are committed to making all HHonors member experiences safe and secure.
To protect our members’ accounts, our new login process will lock a user out of their account if they fail to provide the correct credentials after several attempts when logging in online. Once an account is locked, members can use the reset functionality to send an email to the address on file and follow the instructions to resetting their password.
This new approach aligns with industry best practices and is recommended by the FTC.
The use of a PIN will be discontinued and removed from HHonors accounts on April 22, 2015.
If you do not update your password by April 22, 2015, you will need to create a new password prior to signing in to your account.
As of April 22, 2015, members who have not updated their account to meet the new password requirements will receive a prompt upon login to update their password.
Yes. The Hilton HHonors Terms and Conditions have been updated to reflect this change.
Offer applicable for accounts that have been opened prior to March 10, 2015. Offer valid only for existing HHonors members that create a new password of at least 8 characters, containing at least 1 upper case letter, and contain at least 1 number or 1 special character between March 10, 2015 and April 10, 2015. A member may only achieve one bonus for updating their password during the offer period. Hilton HHonors reserves the right to discontinue the offer at any time without notice to members. Please allow 72 hours for Points to appear in your Hilton HHonors™ account.
Hilton HHonors membership, earning of Points & Miles and redemption of points are subject to HHonors Terms & Conditions.
If your current password was created prior to March 10, 2015, you still need to change/update your password by April 22, 2015, following the new guidelines.
If your current password was created prior to March 10, 2015, you will need to change your password and make this update by April 10, 2015, to earn the 1,000 Bonus Points.
No, you will only get the 1,000 Bonus Points if you change your password after April 10, 2015. However, you will still be required to update your password after this date.