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Multi-Brand Stay Challenge Promotion

Frequently Asked Questions

What is the name of the promotion?
‘Multi-Brand Stay Challenge’

What is the promotion?
Members who register and complete a two night minimum eligible stay at participating hotels and resorts in the Hilton HHonors™ portfolio will earn:

  • 4,000 Bonus Points for the first stay at any brand in the Hilton HHonors portfolio,
  • 6,000 Bonus Points for a subsequent stay at a different brand in the Hilton HHonors portfolio,
  • 10,000 Bonus Points for each additional unique brand stay

Members that complete at least one eligible stay at each of the ten brands in the Hilton HHonors portfolio during the Promotion Period will earn an extra 10,000 Bonus Points.

Maximum of 100,000 Bonus Points can be earned through this offer during the Promotion Period.

What is the Promotion Period for the ‘Multi-Brand Stay Challenge’ promotion?
December 6, 2013 – May 31, 2014 (‘Promotion Period’)

What is an eligible stay?
“Stay” is defined in the HHonors Terms & Conditions under Accrual of Points number 3. Click here to read more.

For the ‘Multi-Brand Stay Challenge’ a two night minimum eligible stay is required. 

What type of points will HHonors members be issued for this promotion?
Members will have the opportunity to earn Bonus Points.  Standard HHonors Terms and Conditions apply.

Is there a limit to the number of Bonus Points earned?
Maximum of 100,000 Bonus Points can be earned through the ‘Multi-Brand Stay Challenge’ offer during the Promotion Period. Standard HHonors Terms and Conditions apply. Please allow 6-8 weeks from completion of your stay for the Bonus Points to appear in your HHonors account.

How do HHonors members register for the promotion?
HHonors members can visit the ‘Multi-Brand Stay Challenge’ registration page to sign-up for the promotion.

Do I have to register for this promotion?
Yes. HHonors members must register for the promotion via the ‘Multi-Brand Stay Challenge’ registration page.

When I register for this promotion, can I use my user name and password to register?
Yes.  You can use either your Hilton HHonors™ number or user name when you log in and subsequently enter either your PIN or password, just like you do when you log on with your account to make a reservation.

What are the Terms and Conditions of this promotion?
Visit the ‘Multi-Brand Stay Challenge’ registration page for complete terms and conditions.

Which Hilton Worldwide brands are participating in the promotion?
All Hilton Worldwide brands are participating in the promotion: Conrad Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Hilton Hotels & Resorts, Embassy Suites, DoubleTree by Hilton, Hilton Grand Vacations, Hilton Garden Inn, Homewood Suites by Hilton, Home2 Suites and Hampton. 

Are all rates eligible for this promotion?
No. A list of ineligible rates can be found under the HHonors Terms and Conditions: Accrual of Points number 3. Click here to read more.

What if I already have a reservation, is it eligible for the promotion?
Yes, as long as the member is registered for the promotion prior to check-out of the stay and the reservation is for a two night minimum eligible stay regardless of when a reservation was booked.

If I check-in before December 6, 2013 or check-out after May 31, 2014, do I still earn credit for that stay?
Registered HHonors members will receive Bonus Points only for a two night minimum eligible stay completed during the Promotion Period, regardless of a check-in date before the Promotion Period begins or a check-out date after the Promotion Period ends.

Will I receive Bonus Points for any stays within the Promotion Period that I completed PRIOR to registering for the promotion?
No. Only members registered for the promotion at the time of check-out will receive Bonus Points for eligible stays within the Promotion Period.

When will the Bonus Points post to my HHonors account?
Please allow 6-8 weeks from the completion of your stay for the Bonus Points to appear in your HHonors account.

Can I register for other promotions if I register for this promotion?
Yes, unless stated otherwise in the Terms and Conditions of other select promotions, a member can register for multiple promotions.

Whom may I contact if I have more questions?
If you have more questions about the ‘Multi-Brand Stay Challenge’promotion, please feel free to contact Customer Care at 1-800-548-8690.