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Call 1-800-HHONORS (+1-800-446-6677) 24 hours a day, 7 days for hotel reservations or any questions you may have. For international telephone numbers, click 'Get Support' below.

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Unlimited Bonus - FAQ

What is the name of this Hilton HHonors™ promotion?
“Unlimited Bonus”

What is the promotion?
Registered HHonors members will earn Double HHonors Bonus Points per stay completed during the Promotion Period. There is no limit to the total amount of Bonus Points that may be earned during the Promotion Period with this offer.

What is the Promotion Period for the “Unlimited Bonus” HHonors promotion?
May 1 through August 31, 2016 (‘Promotion Period’)

What is an eligible stay? 
An eligible stay is defined in the HHonors Terms & Conditions under Accrual of Points number 3. 

What does Double Points mean?
"Double Points" means you will receive a bonus equal to the number of Base Points earned during an eligible stay.

How will the Double Points be calculated?
For the Unlimited Bonus promotion, the Bonus Points you earn per night are calculated based on the average nightly folio of your total stay (average nightly folio is calculated by taking the total net folio of your stay during the Promotion Period, divided by the total number of nights of the stay).

Example:
US Net Folio: $1,038.38 x 10 pts per $1 = 10,383 BASE Points
10,383 BASE Points / 7* = 1,483 Average Points Per Night
*(replace 7 with total # of nights of the stay within the Promotion Period)

CALCULATION OF DOUBLE POINTS FOR THIS EXAMPLE:
Double Points is 1 X Average BASE. Therefore, 1 x 1,483 = 1,483
1,483 X 7 (total nights during your stay) = 10,381 BONUS Points

Do I have to change my MyWay™ Earnings Style Option in my HHonors account in order to receive Double Points for this promotion?
No. However, to maximize the number of points you can earn during the promotion, selecting HHonors Points & Points would be best.

Do I have to register for this promotion?
Yes. HHonors members must register for the promotion at HHonors.com/UnlimitedBonus.

I am not an HHonors member; can I participate in this promotion?
Yes. You can join the HHonors program for free, register for the promotion and immediately be eligible to participate. Simply visit HHonors.com/UnlimitedBonus and follow the steps to join HHonors and register for the promotion simultaneously. 

What are the Terms and Conditions of the promotion?
To make sure everyone has the most up-to-date Terms and Conditions, we have posted them on the website HHonors.com/UnlimitedBonus.

Which Hilton HHonors brands are participating in the promotion? 
All Hilton HHonors brands are participating in the promotion: Conrad Hotels & Resorts, Curio Collection, Waldorf Astoria Hotels & Resorts, Canopy by Hilton, Hilton Hotels & Resorts, Embassy Suites, DoubleTree by Hilton, Hilton Grand Vacations, Hilton Garden Inn, Homewood Suites by Hilton, Home2 Suites and Hampton. 

Are all rates included in this promotion?
No. A list of ineligible rates can be found under the HHonors Terms and Conditions: Accrual of Points number 3. 

If I already have a reservation, is it eligible for the promotion?
Yes, as long as the member is registered for the promotion prior to check-out of the stay and the reservation is for an eligible stay. Regardless of when a reservation was booked, any registered guests with nights within the Promotion Period will receive the promotion bonus.

If I check-in before May 1, 2016 or check-out after August 31, 2016, do I still earn credit for that stay? 
Registered HHonors members will receive a bonus only for the nights of an eligible stay completed during the Promotion Period, regardless of a check-in date before the Promotion Period begins or a check-out date after the Promotion Period ends.

Will I receive Bonus Points with the “Unlimited Bonus” promotion for any stays within the Promotion Period that I completed PRIOR to registering for the promotion? 
No. Only members registered prior to check-out will receive Bonus Points with the “Unlimited Bonus” promotion for nights within the Promotion Period.

When will the Bonus Points post to my HHonors account?
Please allow 6-8 weeks from the completion of your stay for the Bonus Points to appear in your HHonors account.

If I have two rooms at the same time with my family, do both of those rooms count toward my promotion bonus if I am paying for them both? 
Yes. We can credit a maximum of 2 rooms.

Will members earn Double Points with the “Unlimited Bonus” promotion for Reward Stays for this promotion? 
Members will earn Bonus Points with the “Unlimited Bonus” promotion if they have incidental charges during a Reward Stay, provided such charges are deemed eligible folio charges.  This does not apply to incidental charges for stays at Hampton, Home2 Suites or Homewood Suites by Hilton. For a complete explanation, see number 14 under Accrual of Points here.

Can I register for other promotions if I register for this promotion?
Yes, unless stated otherwise in the Terms and Conditions of other select promotions, a member can register for multiple promotions.

Whom may I contact if I have more questions? 
If you have more questions about the “Unlimited Bonus” promotion, please feel free to contact us at 800-548-8690. Outside the United Stated and Canada, please dial + 800 44 45 86 67.