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Frequent Asked Questions for 2014 'Weekend Rewards'



What is the name of the Hilton HHonors™ promotion?
‘Weekend Rewards’

What is the promotion?
Members will earn 1,000 Bonus Points per night for any stay during the Promotion Period at participating hotels and resorts. What’s more, members will earn an additional 5,000 Bonus Points for any consecutive 2-night weekend stay. Members do not have to select between the two offers. Instead, they will be awarded the 5,000 points for any qualifying weekend stay. Weekends are defined as Thursday, Friday, Saturday and Sunday. There is no limit to the number of point bonuses that can be earned during the Promotion Period, however, members can only earn one 5,000 point bonus per weekend of their stay.

What is the Promotion Period for the ‘Weekend Rewards’ promotion?
February 1 – April 30, 2014 (‘Promotion Period’)

What is an eligible stay?
An eligible stay is defined in the HHonors Terms & Conditions under Accrual of Points number 3. Click here to read more.

What is a ‘weekend stay’?
For the purpose of this offer, a ‘weekend stay’ is defined as at least two consecutive nights consisting of a Thursday, Friday, Saturday and Sunday.

What type of points will HHonors members be issued for this promotion?
HHonors members will have the opportunity to earn HHonors Bonus Points. Standard HHonors program terms and conditions apply. There is no limit to the total amount of Bonus Points that can be earned during the Promotional Period.

Can an HHonors member receive both 1,000 Bonus Points per night and the 5,000 Bonus Points for a consecutive 2-night weekend stay?
Yes. Guests will receive 1,000 Bonus Points for each night of their stay and an additional 5,000 Bonus Points for a consecutive 2-night weekend stay.
For example: A stay with a check in on Wednesday and check out on Sunday.

  • Wednesday = 1,000 Bonus Points
  • Thursday = 1,000 Bonus Points
  • Friday = 1,000 Bonus Points
  • Saturday = 1,000 Bonus Points
  • Consecutive 2-night weekend stay of either [Thursday + Friday] OR [Friday + Saturday] = 5,000 Bonus Points (only one 5,000 point bonus per weekend)
  • Totaling to 9,000 Bonus Points for this promotion for this stay

If an HHonors members has as a stay that encompasses 2 weekends will they receive two 5,000 point bonuses? Yes, they will receive 5,000 Bonus Points for each of the qualifying weekends that have a consecutive 2-night stay. Weekends are defined as Thursday, Friday, Saturday and Sunday.

If an HHonors member has two separate weekend stays within the same weekend at a participating hotel will they receive two 5,000 Bonus Point weekend bonuses?
No, they will only receive one 5,000 Bonus Points per weekend regardless of if they check-out and check-in during the same weekend; however, the member will still receive 1,000 Bonus Points for each night.

Is there a limit to the number of Bonus Points earned for this promotion?
No, there is no limit to the number of Bonus Points earned during the Promotion Period; however, you may only earn one 5,000 point bonus per qualifying weekend stay.

How do HHonors members register for the promotion?
HHonors members can access our registration page through www.HHonors.com/WeekendBonus.

Do I have to register for this promotion?
Yes. HHonors members must register for the promotion at www.HHonors.com/WeekendBonus.

When I register for this promotion, can I use my user name and password to register?
Yes. You can use either your Hilton HHonors™ number or user name when you log in and subsequently enter either your PIN or password, just like you do when you log on with your account to make a reservation.

I am not an HHonors member; can I participate in this promotion?
Yes. You can join the HHonors program and register for the promotion and immediately be eligible to participate. Simply visit www.HHonors.com/WeekendBonus and follow the steps to join HHonors and register for the promotion simultaneously.

What are the Terms and Conditions of the promotion?
The full Terms and Conditions can be found at www.HHonors.com/WeekendBonus.

Which Hilton Worldwide brands are participating in the promotion?
All Hilton Worldwide brands are participating in the promotion: Conrad Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Hilton Hotels & Resorts, Embassy Suites, DoubleTree by Hilton, Hilton Grand Vacations, Hilton Garden Inn, Homewood Suites by Hilton, Home2 Suites and Hampton. However, some hotels have chosen not to participate, you can view the list of non-participating hotels by visiting www.HHonors.com/WeekendBonus.

Are all rates eligible for this promotion?
No. A list of ineligible rates can be found under the HHonors Terms and Conditions: Accrual of Points number 3. Click here to read more.

What if I already have a reservation, is it eligible for the promotion?
Yes, as long as the member is registered for the promotion prior to check-out of the stay and the reservation is for an eligible stay then regardless of when a reservation was booked, any nights within the Promotion Period will receive the promotion bonus.

If I check-in before February 1, 2014 or check-out after April 30, 2014, do I still earn credit for that stay?
Registered HHonors members will receive a bonus only for the nights of an eligible stay completed during the Promotion Period, regardless of a check-in date before the Promotion Period begins or a check-out date after the Promotion Period ends.

If I have two rooms at the same time with my family, do both of those rooms count toward my promotion bonus if I am paying for them both?
No. You will receive a maximum of 1,000 Bonus Points for each night and 5,000 Bonus Points for a consecutive 2-night weekend stay completed during the Promotion Period, regardless of the number of rooms in your reservation (s).

When will the Bonus Points post to my HHonors account?
Please allow 6-8 weeks from the completion of your stay for the Bonus Points to appear in your HHonors account.

Do Reward Stays count towards this promotion?
Members may earn Bonus Points for incidental charges at participating hotels within the Hilton Worldwide portfolio during a Reward Stay, provided such charges are deemed eligible folio charges. This does not apply to incidental charges for stays at Hampton, Home2 Suites or Homewood Suites. For a complete explanation see Accrual of Points under the HHonors Terms and Conditions or by clicking here.

What is the maximum number of points I can earn for an eligible stay?
Standard HHonors program Terms and Conditions apply. However, there is no maximum number of Bonus Points that can be earned for eligible stays during the promotion.

Can I register for other promotions if I register for this promotion?
Yes, unless stated otherwise in the Terms and Conditions of other select promotions, a member can register for multiple promotions.

Whom may I contact if I have more questions?
If you have more questions about the Weekend Rewards promotion, please feel free to contact us at 1-800-HHONORS. Outside the United States and Canada, please dial + 800 44 45 86 67.